FAQs

Your Third House
Cleaning Is

FREE!

  • When you sign up with Value Maids for the first time
  • Payment of initial and second cleaning is required
  • Up to a value of $100 for your third house cleaning

What areas does Value Maids serve?
Value Maids operates in the following cities and areas: Atlanta, Alpharetta, Buckhead, Cherokee, Cumming, Dahlonega, Duluth, Dunwoody, Johns Creek, Kennesaw, Marietta, Milton, Norcross, Roswell, Suwanee, and Sandy Springs

Who works for Value Maids?
Value Maids hires only screened people with previous cleaning experience and that comes with reliable recommendations. Furthermore, many of the current employees have three, five, and over ten years working for us. Our employees are our most valuable asset to provide you with the best service and we take pride of conducting our business in support of that principle. And yes, they are all employees of a solid company with all workers compensation insurance, licenses, and payroll taxes required by law covered.

How can Value Maids provide an excellent service at a lower price?
Firstly, we don't have to pay franchise fees that typically go from 8 to 15% of the total price charged to you. Secondly, our cost structure carry very low overhead and we maintain a very effective but frugal operation. Thirdly, we efficiently leverage IT (Information Technology) in our day to day work. All of these translate into real money you don't waste when you hire Value Maids.

Couldn't I find cheaper cleaning services?
Yes you can. Sometimes a person or a couple working by themselves would charge less for a cleaning visit. In fact, there are a large number of people working this way out there. But, apart from the risks, reliability and quality usually become issues. For instance, complaints go directly to the one doing the job, while when working with Value Maids you rely primarily on management to address your concerns. This ensures your complaints are independently listened to and professionally addressed. It is well known that quality of unsupervised work tends to go down. Apart from these inconsistencies, you need to deal with the inconvenience of missing services due to provider's sickness or any other reason leading to a no show situation. With Value Maids your appointment is guaranteed with an arranged substitute team. The most interesting aspect of all of these is to discover how affordable Value Maids is. Give us a call at 770-667-6372 or drop us a line in Contact Us to schedule a free on-site estimate.

How many people are sent to perform the cleaning?
Value maids sends two employees most of the time. Only in special occasions we send an extra one, or a single person to accommodate for schedule adjustments.

Do I get the same people to perform the service?
Customers under a regular schedule of weekly or bi-weekly appointments normally get the same cleaning crew. Others do too for the most part but sometimes it becomes more difficult to do so with customers with less predictable appointments.

How long it takes to perform a regular cleaning?
It depends on factors such as: size of the house, pets , if the house has been picked up, etc. We will be able to answer this question better after we see your house.

Could I use the service just on special occasions?
Yes, you do not have to be a regular customer to use our services. Value Maids can accommodate to your special occasion needs.